Communication is no different on the inside of a business than it is on the outside. If you want people to pay attention to what you’re saying, you need to make them want to listen. That’s where we can help.
When Mondelez merged its coffee business with Douwe Egberts in 2015, it created a major new player in the hot drinks market. It also created a cultural challenge. Our job was to help the new combined workforce feel at home from day one: establishing a personality and identity that would set the tone for the new business. It’s amazing what can happen over a cup of coffee…
Portsmouth University’s leaders wanted to chart an ambitious new course. So they asked us to help gather views and ideas, from staff, students, the local community - that could inform their strategic priorities. ‘Shaping our future’ was a massive, city-wide listening project, with pop-up discussions, filmed interviews and a busy online forum. Engagement was extraordinary and the result was a plan that people genuinely felt they’d helped shape.
